Services › Psychosocial recovery coaching

NDIS support

Psychosocial recovery coaching

A recovery coach works alongside you to build a life that feels like yours again: planning goals, connecting with services, and building confidence to manage the ups and downs of daily life.

Talk to us about your support

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Who recovery coaching is for

Recovery coaching is for NDIS participants with a psychosocial disability, where it is funded in the Capacity Building part of the plan. People we support may live with conditions such as:

  • Psychosocial disability
  • Schizophrenia
  • Bipolar disorder
  • Borderline personality disorder
  • PTSD
  • Severe anxiety disorders
  • OCD
  • Eating disorders

What support can look like

Recovery coaching is about you leading your own recovery. Your coach brings social work and advocacy experience and knowledge of the NDIS, and works at your pace.

A recovery planWorking out what matters to you and setting goals you choose.
Connecting with servicesLinking you with NDIS supports, health services and community groups.
Managing your planUnderstanding your NDIS plan and making it work for you.
Daily life and routinesBuilding skills and strategies for the challenges of daily living.
Work, study and connectionSupport towards social, education and work goals.
ReassessmentsPreparing for plan reassessments with your input front and centre.

What recovery coaching costs

Recovery coaching is paid from the Capacity Building budget in your plan. These are the maximum prices per hour.

TimeMaximum price per hour
Weekday daytime$110.44
Weekday evening$121.68
Saturday$155.41
Sunday$200.39
Public holiday$245.36

Source: NDIS Pricing Schedule 2026–27, national prices including GST, effective 24 September 2026. Your service agreement sets the rate you pay. Most coaching happens on weekdays.

Recovery coaching and support coordination

Recovery coaching includes help to coordinate your supports, so many people have a recovery coach instead of a support coordinator. Your coach also focuses on your recovery, mental health and building your own capacity.

If we are your recovery coach, you are free to choose any provider for your other supports, including providers other than us. We will always show you options and record your choice.

New to the NDIS? Read our plain-English NDIS guide, or see how far your plan goes with our budget calculator.

Good to know

The NDIS recommends recovery coaches hold a Certificate IV in Mental Health or Mental Health Peer Work, or have two years of relevant experience. Our coaches bring social work and advocacy experience. Ask us about your coach’s background before you start and we will tell you. iCare4U is a registered NDIS provider, so we can work with NDIA-managed, plan-managed and self-managed participants. Treatment and clinical care are provided by the health system, not the NDIS.

iCare4U provides practical in-home and community support. We do not diagnose conditions or provide medical treatment. The supports we can offer depend on your goals, your plan and funding, your service agreement and worker availability, and we’ll be honest with you about whether we’re the right fit.

Need help now? We are not a crisis service. If you or someone else is in immediate danger, call 000. For 24-hour crisis support, call Lifeline on 13 11 14.

Let’s talk about what support needs to look likeTell us about your routines and goals, and we’ll explain how we could help.

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